OTRS headquarters details
- Street address
- 11 Zimmersmühlenweg
- City
- Oberursel
- State / region
- Hessen
- ZIP / postal code
- 61440
- Country
- Germany
- Phone
- +49 4961 726819880
- Founded
- 2003
- Website
- otrs.com
- Stock
- XETRA: TR9
- linkedin.com/company/otrs-ag
Location map
Open in Google MapsAll OTRS office locations
| City | State / region | Country | Type |
|---|---|---|---|
| Oberursel HQ | Hessen | Germany | Headquarters |
Showing the headquarters of 18 recorded locations. See every location in GraphIQ →
About OTRS
OTRS (XETRA: TR9) is headquartered in Oberursel, Hessen, Germany. Founded in 2003, the company has 18 recorded locations across 10+ countries and employs approximately 95 people worldwide.
Where is OTRS's main office?
OTRS's main headquarters office is located at 11 Zimmersmühlenweg, Oberursel, Hessen 61440, Germany. This is the company's primary corporate address.
OTRS regional offices
Beyond its headquarters in Oberursel, OTRS has recorded locations in Germany, Brazil, China, Hungary, Malaysia, Mexico, Norway, Singapore and 2 other countries.
OTRS contact information
The main switchboard for OTRS headquarters can be reached at +49 4961 726819880. Official website: otrs.com.
What does OTRS do?
OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in 40 languages. The company consists of OTRS AG and its six subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com. Impressum: https://otrs.com/impressum/
Frequently asked questions
Where is OTRS headquarters?
OTRS's headquarters is located at 11 Zimmersmühlenweg, Oberursel, Hessen 61440, Germany.
How many offices does OTRS have?
GraphIQ records 18 locations for OTRS across 10+ countries, as of October 2026.
What is OTRS's corporate address?
The corporate headquarters address is 11 Zimmersmühlenweg, Oberursel, Hessen 61440, Germany.
When was OTRS founded?
OTRS was founded in 2003 and employs approximately 95 people.
What is OTRS's phone number?
The main phone number for OTRS headquarters is +49 4961 726819880.
How many employees does OTRS have?
OTRS has approximately 95 employees (GraphIQ estimate, 2026).
Is OTRS a public company?
Yes. OTRS is publicly traded on XETRA under the ticker TR9.