Tactful Headquarters & Office Locations

Tactful is headquartered in Cambridge, England, United Kingdom. Founded in 2016, the company has 9 recorded locations across 4+ countries and employs approximately 64 people worldwide.

Where is Tactful's main office?

Tactful's main headquarters office is located at Cambridge, England, United Kingdom. This is the company's primary corporate address.

Tactful regional offices

Beyond its headquarters in Cambridge, Tactful has recorded locations in United Kingdom, Australia, Egypt and United States.

What does Tactful do?

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state of the art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channels conversion by up to 250%, and productivity by up to 80%. Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities Tactful UCX is an enterprise-grade scalable platform with flexible integrations, Tactful UCX can be integrated with ERP, CRM, eCommerce, mobile app, contact centre, or any other system.